Brazilian fintech giant Nubank has temporarily suspended cryptocurrency deposit and withdrawal services for its users in Brazil, citing operational problems with an external service provider. The company confirmed the disruption in a statement on Friday, emphasizing that all customer assets and information remain protected and that the issue is unrelated to Nubank's internal infrastructure.
Despite the suspension of transaction capabilities, Nubank assured clients that their safety is not compromised and noted that other crypto products within its ecosystem continue to operate normally. The firm did not disclose the identity of the affected partner or the specific number of customers impacted by the outage. With approximately 120 million customers in Brazil, this incident marks a significant operational hurdle for one of Latin America's largest digital banks as it expands its crypto offerings.
Nubank Suspends Crypto Deposits and Withdrawals in Brazil Over External Provider Issues
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