Terms & Conditions
If you have any questions regarding the VIP Program, please contact email@example.com
Users with Contract VIP Level 4 and above can apply for 1-on-1 special customer support as well as Quickpass withdrawal services. Users with Spot VIP Level 4 and above can enjoy the same beneftis.
In the event of downgrade, your VIP level will be preserved for 14 days.
Traders on other exchanges can provide screenshot or screen recording to prove trading volume. If approved, you'll be able to instantly enjoy the corresponding Phemex VIP level and discounts. Fake or fraudulent activity will not be approved.
If your rolling 30-day trading volume meets a threshold, you can instantly enjoy the lower fees and other benefits without having to apply.
Last 30-day trading volume will be updated on the following day. For example, on July 1st you can see trading volume from June 1-30th.
Phemex reserves the right to be the final interpreter of these Terms and Conditions.