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What Is A Bitcoin ATM & How Does It Work?

Author: Jeffrey Craig Date: 2021-11-15 09:45:22

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A Bitcoin ATM (sometimes abbreviated as BATM) is a kiosk ATM machine specifically for Bitcoin. However, it is not uncommon to have access to other cryptocurrencies. Essentially, these types of ATMs allow individuals to directly buy and/or sell Bitcoin along with other available cryptos.

Bitcoin ATM

Types of Bitcoin ATM Machines

There are two types of machines: one-way or two-way. A one-way machine only allows customers to buy cryptocurrencies. A two-way machine allows customers to buy and sell cryptocurrencies. Moreover, these machines allow customers to purchase or sell cryptocurrencies by directly connecting to a crypto exchange. Most machines only accept cash, but it is possible to find others that accept credit and debit cards.

How Many Bitcoin ATMs Are There?

 The number of Bitcoin ATMs worldwide has grown every month since 2015, reaching over 23,000 Bitcoin ATMs by August 2021. However, the market is vastly concentrated in the United States, with the United States being home to approximately 22,000 of those ATMs. In the United States, the geographic distribution of Bitcoin ATMs is quite spread out.

Ranking of the top 10 cities in the United States with the most Bitcoin ATMs 2021

Ranking of the top 10 cities in the United States with the most Bitcoin ATMs 2021. (Source:

The city with the greatest number is Los Angeles, with over 900 machines as of February 2021. Closely following Los Angeles are Chicago, Houston, Atlanta, Dallas, and Miami, a famous and reportedly growing crypto city. However, there are also Bitcoin ATMs in places like Canada, the United Kingdom, Austria, Hong Kong, Switzerland, and Spain.

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Who Are The Providers & Operators Of Crypto & Bitcoin ATM Machines?

Just like banks have their own ATMs, and how crypto exchanges have their own platforms, individual companies also operate their own Bitcoin ATMs. Essentially, Bitcoin ATM providers are third-party companies that sell the machines to merchants (like regular stores and businesses) that want to install an ATM at or for their business.

12 Popular Bitcoin ATM Providers

Bitcoin Depot
General Bytes
Satoshiware NQ

As we can see from the table above, there are many different Bitcoin ATM participants in the market. First, Bitcoin Depot is a United States located multi-cryptocurrency ATM Network that offers users the ability to instantly buy and sell Bitcoin, Litecoin, and Ethereum. Second, Coinsource Bitcoin ATM, which claims itself as the world’s leader in Bitcoin ATM services, is another customer-focused financial services company that provides access to the cryptocurrency world. Besides providing a fast, easy, and secure way to buy and sell cryptocurrencies using cash at many US locations, they have also begun building a compliance and consumer protection program, along with support services to attract more clients. Third, RockItCoin Bitcoin ATM, which is a cash-based Bitcoin ATM machine that allows customers to buy and sell Bitcoin using cash.

There is a market for these operators because traditional bank ATMs are unlikely to allow Bitcoin software and selections to be featured on their machines. This makes sense since banks historically have put up walled gardens around their banking services.

Who Are Making The Bitcoin ATMs?

Bitcoin ATM manufacturers are the companies that build the actual machines. Genesis Coin is the world’s largest manufacturer of cryptocurrency machines and commands 40% of the market. Genesis offers three machines: Genesis1 (two-way), Satoshi (one or two-way), and Finney3 (one-way or two-way not disclosed). Genesis machines are specifically designed for the buying and selling of Bitcoin, and not other cryptocurrencies. Genesis1 is their flagship model with almost 15,000 machines delivered.

example of bitcoin atm

The second leading Bitcoin ATM manufacturer is General Bytes, which is headquartered in Prague, Czech Republic, and Bradenton, Florida, USA. General Bytes sells four BATM models: BATMTwo, BATMTwoPro, BATMThree, and BATMFour. In addition, the company also offers a software called CAS that allows BATM operators to manage their fleet of General Bytes BATMs. The company’s goal is to become the leading Bitcoin and blockchain technology provider.

buy a bitcoin atm

We can see that the market is very competitive, with many manufacturers and operators looking to enter the space and take their cut. As businesses slowly think about including cryptocurrency payments for their products, they may consider having these machines in their shops. This will only contribute to greater crypto adoption.

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How To Use A Bitcoin ATM?

Although not all Bitcoin ATMs are the same, the standard process is that an individual may have to first create an account with the ATM provider, of course, depending on the service operator. Then, when engaging with the screen the user can select “buy or sell,” choose their cash limit, scan a crypto wallet, insert cash, and complete the transaction. This is just the basic experience of interacting with a Bitcoin ATM.

However, the customer may also have to do other actions on their phone or with their identification, such as KYC. But why would Bitcoin ATMs require an ID? This is because of the greater scrutiny and security concerns that are growing over the industry.

Can You Sell Bitcoin At These ATMs?

The selling process is slightly different than buying. It also varies case-by-case depending on the machine. But generally speaking, for example, on the screen, the user can tap sell, choose the cash limit, enter the amount to be sold, input their phone number, take the printed out QR code, send Bitcoin to that QR code, return to the machine, hit redeem, then scan the printed out QR code, and complete the transaction. However, if there are particular steps to follow, the user should merely follow the instructions displayed on the screens, as they are quite intuitive.

Steps To Buy Bitcoin With A Bitcoin ATM

  1. You verify your identity through an one-time-password sent to your mobile or email. Again, this varies from machine to machine.
  2. You decide if you want to buy or sell BTC (if you have the option).
  3. To buy, you must choose the amount you want to in terms of BTC or your target fiat currency.
  4. You then deposit the fiat currency into the machine.
  5. Several things may happen depending on the machine:
  • A QR code may appear on the screen for you to scan
  • A QR code may be printed off corresponding to your new BTC wallet.
  • The machine will ask and scan the QR code of your pre-existing wallet.
  • You input your email address to have a QR code sent to you.

To sell, you must send the appropriate amount of BTC to the address displayed on the screen. Once the transaction is confirmed, you will receive the agreed fiat sum. How long this takes depends on the machine.

Bitcoin ATM fees

When buying or selling Bitcoin at a Bitcoin ATM, there of course will be fees. Right now, because the market is small, the fees are relatively high. On average, a Bitcoin ATM charges 8-10%, but costs often vary per machine. Therefore, it’s important to read the instructions beforehand prior to using the ATM.

Bitcoin ATMs vs. Crypto Exchanges

Bitcoin ATM’s are connected to exchanges. When using one, you are essentially buying or selling your chosen coin on an exchange. However, you’re interacting with a physical machine in a specific location rather than online. The price difference between using an online exchange and an ATM is generally around 5-10%. This means that ATMs cost 5-10% more to buy, and selling means you receive 5-10%. Unlike crypto exchanges that can take a few hours to verify your account and transaction, Bitcoin ATM purchases are instant.

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Despite the premium that must be paid, many are attracted by these machines’ convenience and ease. They allow for a more visual and straightforward financial transaction that most are already familiar with. In addition, machines do not require any confusing registration processes or the need to learn about online trading interfaces.

When selling through an online exchange like Phemex, the platform’s spot markets offer more control over the price you are transacting with. You can also take advantage of limit orders and stop orders if you are not happy with current market prices.


Bitcoin and cryptocurrency ATMs not only offer an easy and familiar way to buy and sell cryptocurrencies, but they also provide an immediate connection between cash and cryptocurrencies that are not easily found within the cryptocurrency world. Moreover, these machines bring a physical and familiar element to a largely digitized industry. With this in mind, it would be no surprise to see that the use of BATMs became just as normalized as regular ATMs.

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