Phemex Blog
Phemex Crypto Blog: Learn the latest news, updates, and industry insights on bitcoin futures, bitcoin trading, crypto derivatives exchange, and related blockchain technology.
  • Why didn’t I receive my Social Media Bonus?

    The social media bonus is a type of promotional Trading Bonus that rewards you for following our Phemex Twitter Account, completing your KYC, and submitting proof of these actions. Please visit the Phemex Bonus page for a full list of Welcome Bonuses and instructions. Bonus Not Received The following is a list of reasons for why you might not have received your Social Media Bonus: You’re located in or accessing our site from a restricted region or country. The Twitter ID or profile link you’ve submitted leads to a Page Error 499. You have not retweeted the correct content. You…

  • How do I fund my Sub-Accounts (APP)

    Before you can fund a sub-account, please read “How do I create Sub-Accounts? (APP)“. To fund your sub-accounts, perform the following steps: Open the Phemex App and log in to your account. Tap the Account Icon on the top left of the screen. Tap the Sub-accounts option. Tap the Transfer button for the specific sub-account you wish to fund. Tap the From option to select whether you’re transferring Spot or Contract assets. Tap the BTC option to display a list of all available cryptos and their associated balances. Select your target crypto to transfer. Enter your desired amount into the Transfer Amount field. Tap…

  • How do I create Sub-Accounts? (APP)

    To create and add Sub-Accounts, perform the following steps: Open the Phemex App and log in to your account. Tap the Account Icon on the top left of the screen. Tap the Sub-accounts option. Tap the + Icon on the top-right of the page. A new sub-account will be automatically added under the Sub-accounts section. Tap the Switch button to begin using that sub-account.

  • How do I view my Transaction History? (APP)

    To view your transaction and operations history, perform the following steps: Open the Phemex App and log in to your account. Tap the Assets Icon on right side of the bottom navigation bar . Tap the History Icon on the top-right corner of the page. Tap the Coin drop-down menu to filter data by a specific crypto. Tap Wallet drop-down menu to filter data by a specific type of account. Tap the Type drop-down menu to filter data by a specific type of operation. The information on your screen will update automatically as you select your desired filters.

  • How do I Buy or Sell Crypto on the Spot Market? (APP)

    To place your first spot order, perform the following steps: Phemex offers three types of orders: Market Orders Open the Phemex App and log in to your account. Tap the Circular Icon within the bottom navigation bar. Tap the hamburger menu (three horizontal lines) at the top left of the screen to display a list of all spot pairs. The default selected is the BTC/USDT pair. NOTE: If the list is defaulted to Favorites, select the ALL tab to view all pairs instead. Select the pair you wish to trade. Tap either the Buy or Sell button. By default, you…

  • How do I reset my Password? (APP)

    To reset your password, perform the following steps: Open the Phemex App and log in to your account. Tap the Account Icon on the top left of the screen. Tap the Security Settings option. Tap the Change option next to Password. Enter your old password, new password, and confirmation of your new password. Tap the Confirm button. If you have 2FA enabled, enter your Google Authentication code. NOTE: Withdrawals will be disabled for 24 hours after a Password Reset.

  • How do I set my Leverage and Risk Limit? (APP)

    All contract orders or positions can be set with isolated or cross margin. To learn more about these concepts, please read “What is Cross and Isolated Margin?” To become familiar with how to place a contract order, please first read “How do I place a Perpetual Contract Order? (APP)” Cross Margin and Risk Limit To set and adjust these settings, perform the following steps: Open the Phemex App and log in to your account. Tap the 100x Icon in the center of the bottom navigation bar. Tap the hamburger menu (three horizontal lines) at the top left of the screen…

  • How do I place a Perpetual Contract Order? (APP)

    If you wish to trade with the BTC trading account, you must first purchase or deposit BTC and transfer it into the account. If you wish to trade with the USD trading account, you must first purchase or deposit crypto, convert it into USD, and transfer it into the account. To place your first perpetual contract order, perform the following steps: Phemex offers three types of orders: Market Orders Open the Phemex App and log in to your account. Tap the 100x Icon in the center of the bottom navigation bar. Tap the hamburger menu (three horizontal lines) at the…

  • How do I register an account on Phemex? (APP)

    To register a new account on Phemex, perform the following steps: Download and open the Phemex App. Tap the Create an Account button. Enter your email address, password, and an invitation code if you have one. Tap the blue button with the arrow to continue. Complete the safety verification check. You will be sent a verification email and code. Enter it in the next window that appears. You’re done! At this stage you can select whether you want to buy crypto, already have crypto, or skip these options to continue exploring the app. NOTE: Passwords must contain more than 8…

  • How do I fund my Contract Trading Accounts? (APP)

    The Phemex APP offers you both a BTC and USD Contract Trading Account. The BTC account allows you to trade our BTC-margined BTCUSD inverse contract. The USD account allows you trade all of our USD-margined linear contracts. To fund either account,  perform the following steps: Open the Phemex App and log in to your account. Tap the Assets Icon on right side of the bottom navigation bar and then tap the Transfer button at the top of the page. Tap Flip Icon to make sure you are transferring From Spot Wallet To Contract trade accounts. Select whether you’re transferring BTC…

  • How do I use the Crypto Converter? (APP)

    The Phemex Crypto Converter feature allows you to instantly convert your Crypto into USD, to be used for the USD Contract Trading Account. To learn more, please read “What is the Crypto Converter?” To convert your crypto into USD, perform the following steps: Open the Phemex App and log in to your account. Tap the Assets Icon on right side of the bottom navigation bar and then tap the Quick Conversion option. Tap the From option to select the crypto you wish to convert. NOTE: If you’re converting from crypto to USD, the To option will always have USD selected or…

  • How do I make a Withdrawal? (APP)

    To initiate a withdrawal for the first time, perform the following steps: Open the Phemex App and log in to your account. Tap the Assets Icon on right side of the bottom navigation bar and then tap the Withdraw button at the top of the page. NOTE: To initiate withdrawals, you must have Google Verification enabled first. Select the coin or token you wish to withdraw. Tap the Choose a withdrawal address option. Tap the Add withdrawal address button. Enter any desired notes into the Address Notes text field. Enter the target withdrawal address into the Withdrawal Address text field….