ether.fi CEO Mike Silagadze has refuted claims that the platform accesses users' bank card data or private information. This statement comes in response to community concerns suggesting that intermediaries have full transparency over such data. Silagadze emphasized that these claims are incorrect and assured users of their data privacy. Previously, Silagadze announced an investigation into fraudulent activities involving EtherFi cards, promising that affected users would receive refunds. The company is actively addressing these issues to maintain user trust and security.