Allium CEO Ethan Chan disclosed a security incident discovered on October 25 involving unauthorized access to some of the company's systems. The blockchain data analytics firm immediately restricted access, notified affected customers directly, and engaged an independent cybersecurity firm to assist with the response and investigation. Allium plans to share a summary of findings and remediation measures once the investigation is complete. The core platform, including Allium App, Explorer, and Explorer APIs, has been restored online. However, some features remain temporarily unavailable during the recovery period. Updates on service availability are being posted on Allium's status page. Chan apologized for the disruption, emphasizing that maintaining customer trust requires clear communication and ongoing follow-up.