Taiwan's AI-driven anti-fraud measures have achieved initial success, with commercial banks reporting a decline in warning accounts for the first time in September. The Financial Supervisory Commission (FSC) noted a decrease from 150,000 warning accounts in early 2024, attributing this to AI models effectively filtering high-risk accounts.
However, the system has also mistakenly frozen numerous legitimate accounts, including those for salary, tuition, and mortgage transfers, leading to public dissatisfaction. In response, the FSC has introduced four measures to address these issues, such as refining AI models, establishing 24-hour hotlines, and adopting risk-based approaches. The challenge remains in balancing technological efficiency with user rights and privacy.
Taiwan's AI Anti-Fraud Measures Reduce Risk but Spark Public Complaints
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