Salesforce has introduced Agentforce 360, an advanced AI platform designed to enhance enterprise operations with flexible 'if/then' programming capabilities. The platform leverages reasoning models from Anthropic, OpenAI, and Google Gemini, and includes Agentforce Builder for agent creation and deployment. It is also integrated with Slack for seamless communication. Despite research from MIT suggesting a high failure rate for enterprise AI projects, Salesforce has successfully onboarded 12,000 clients, including major companies like Lennar and Adecco, to its new platform.