Ledger has requested that CryptoBilis pause sales while the company investigates reports of lost funds associated with the distributor. Customers who purchased Ledger devices through CryptoBilis in the past 90 days are being urged to delay device setup as a precautionary measure. Affected users are advised to consider moving assets to a new Ledger device initialized with a fresh seed phrase to ensure fund security. The investigation remains ongoing as Ledger works to determine the cause of the reported losses.