JAN3 CEO Samson Mow announced that all DolphinCard services have been abruptly suspended following a notification from their service provider. Mow assured that the company will refund all test users, with detailed procedures to be communicated via email from JAN3 accounts. He emphasized the safety of user funds and advised users with automatic payments to switch to alternative cards to prevent subscription interruptions. JAN3 is actively seeking a new service provider to resume DolphinCard services promptly.