India's National Payments Corporation has initiated a pilot project to enable e-commerce transactions through AI chatbots. The project initially employs OpenAI's ChatGPT, with plans to incorporate Google's Gemini and Anthropic's Claude. This system utilizes UPI Reserve Pay and UPI Circle protocols, allowing seamless transactions without app switching. Key partners include Bigbasket and Vi, with Razorpay developing the merchant integration layer, while Axis Bank and Airtel Payments Bank manage the banking infrastructure. This initiative marks a significant step in integrating AI into India's digital economy, with broader deployment anticipated soon.
India Launches AI Chatbot E-Commerce Pilot with ChatGPT and UPI
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