A HitBTC user has reported that $100,000 in assets have been frozen since April 2025 due to ongoing verification challenges and the unclear legal status of the exchange. The user claims that after raising concerns publicly, HitBTC requested additional documentation, including proof of funds for a 0.2 BTC deposit. The exchange also began imposing inactivity fees following a six-month account suspension. Other users have reported similar issues, such as unauthorized fund deductions, on platforms like Trustpilot and Reddit. The investor noted difficulties in verifying HitBTC's legal address and highlighted that the exchange's terms of service disclaim legal liability. The case has reportedly been accepted by Hong Kong police for investigation.