Phemex Card Features Overview

This article explains how to use the Phemex Card management features.

View Card Details

• Open the Phemex Card page:

  • App: Tap “Phemex Card” on the homepage.

  • Web: On the Phemex homepage, click “Buy Crypto” → “Phemex Card.”

• After entering the Phemex Card page, click “Card Info” → “Details.” Complete the security verification to view your card details, including:

  • Card Number

  • Expiration Date

  • CVV Security Code

View Spending Power and Remaining Limit

• On the Phemex Card homepage, you can view your:

  • Available balance

  • Remaining daily spending limit

  • Remaining monthly spending limit

Note: Spending Power represents the estimated amount you can spend with your card. This amount is calculated based on the available balance of your USDC and USDT assets (converted to your base currency) in your Spot Account for card spending.

Set Payment Currency and Priority

• On the Phemex Card homepage, go to the “Paying With” section.

• You can enable or disable USDC/USDT as payment currencies (at least one must remain enabled).

• You can also set the payment priority between the two currencies.

View Cashback Information

• On the Phemex Card homepage, you can view your Total Cashback Rewards.

• Click the “>” button to access the cashback details page and view Monthly Cashback Details.

Freeze Your Card

• On the Phemex Card homepage, go to “Manage Card.”

• Click “Freeze Card” and select the reason to temporarily freeze your card.

This feature allows you to temporarily disable your card to prevent unauthorized transactions.

Unfreeze Your Card

• On the Phemex Card homepage, go to “Manage Card.”

• Click “Unfreeze Card” and complete the security verification to restore normal card usage.

Note: If your card has been frozen by Phemex or the card issuer due to risk control, you will not be able to unfreeze it yourself. Please contact customer support for assistance.

Terminate Your Card

• On the Phemex Card homepage, go to “Manage Card.”

• Click “Terminate Card” and select the reason to close your card.

Once your card is terminated, it cannot be used again.

Set or Reset Your PIN

• On the Phemex Card homepage, go to “Manage Card.”

• Click “Set PIN / Reset PIN.”

• Complete the security verification and set a 4-digit PIN.

Note: Although the Phemex virtual card rarely requires a PIN, it may be required in certain scenarios, such as: POS payments at physical stores、High-value transactions

Set Transaction Limits

• On the Phemex Card homepage, go to “Manage Card.”

• Click “Transaction Limits.”

You can adjust limits for:

• Per transaction

• Daily transactions

• Monthly transactions

View Transaction History

• On the Phemex Card homepage, you can view recent transactions.

• Click “Transactions → View All” to access the full transaction page, where you can view or download all payment records.

If you notice any transactions you did not initiate, please:

• Freeze your card immediately

• Report the suspicious transaction through the “Report” option

• Contact Phemex Customer Support for assistance with the dispute process and to secure your account.