To make a deposit into your Phemex App account wallet, follow our guide carefully:
- Open the Phemex App and log in to your account.
- *Completion of KYC and binding 2FA is mandatory for P2P buying
- If you are encountering an error message that asks you to switch currency, please switch to local (your KYC country/region) currency for P2P trading.
2. Tap on the P2P icon in the right corner of the middle portion of the app.
3. Upon selecting the P2P icon, you will be met with two options, Express and Third-party service.
4. For Express, tap on Sell and select the type of cryptocurrency you would like to sell. You will have 3 options; USDT, BTC, and ETH. For this example, we will be proceeding with USDT.
5. Enter the amount of cryptocurrency you would like to sell in the section labeled I am selling [blank] USDT. The price for the amount of cryptocurrency will be shown in your selected currency as well. Then, tap Sell USDT with 0 fees.
6. A pop up will appear asking you to confirm your sale. Your total sale will appear, along with the amount of cryptocurrency labeled I will spend [blank] USDT. Then, add your preferred method of payment from the dropdown list below. Once you are done, tap the Confirm Sale button.
- *To confirm the sale, users must make sure they do not have pending orders, otherwise they will encounter the message below:
7. Once the purchase is confirmed, an Order will be created. Make sure to double check all the details. If something is not correct or if you have not received the payment from your buyer, tap Cancel. However, if everything looks good, tap I have received payment.
8. Once the countdown is over, your cryptocurrency should be transferred to your buyer. Congratulations on making your first P2P sale on the Phemex App!
Note:
- In the case of the buyer not releasing payment, the order for the cryptocurrency can be canceled.
- In the case of the Order expiring as it failed to be processed within the payment time, users can tap on Appeal to open a dispute. The two parties (seller and buyer) will then be able to initiate a chat with each other to better understand the issue.
How to Sell Crypto on the P2P Marketplace (P2P)?
- At the top of the screen, tap P2P and then select Sell. You will see a list of currencies available, which you can select. For this example, we will be using USDT.
- You will see a list of several buyers on the P2P Marketplace. Scroll through to find the right price for the cryptocurrency you want to sell. Look at what payment methods the sellers accept as well, as it would differ per user. Once you have found the perfect match, tap Sell.
*Note:
- Check out the seller’s credentials before making a purchase. Visit their profile and view their number of trades, number of order completions, and user rating beforehand.
3. After tapping on Sell, make sure to enter the Quantity of USDT you would like to sell. The price of the cryptocurrency will automatically be reflected in the Amount column. Once you are done, tap Sell USDT with 0 Fees.
4. Select Choose Payment Method and choose an option from the drop down menu. Make sure that your selected payment method matches your buyer, which is reflected on their account. Once you have selected the payment method, tap on Sell USDT with 0 fees.
5. Select Choose Payment Method and choose an option from the drop down menu. Make sure that your selected payment method matches your buyer, which is reflected on their account.
6. Once the purchase is confirmed, an Order will be created. Make sure to double check all the details. If something is not correct or if you have not received the payment from your buyer, tap Cancel. However, if everything looks good, tap I have received payment.
7. Once the countdown is over, your cryptocurrency should be transferred to your buyer. Congratulations on making your first P2P sale on the Phemex App!
Note:
- In the case of the buyer not releasing payment, the order for the cryptocurrency can be canceled.
- In the case of the Order expiring as it failed to be processed within the payment time, users can tap on Appeal to open a dispute. The two parties (seller and buyer) will then be able to initiate a chat with each other to better understand the issue.
For any inquiries contact us at support@phemex.zendesk.com
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