KYC stands for “Know Your Customer” and is a form of identity verification that allows financial institutions to confirm the identity of their customers. We require this to keep your account and assets secure and prevent fraud alongside other illegal activities.
Phemex understands the paramount importance of keeping our users’ information safe. To this end, we’ve partnered with Jumio, one of the most secure and renowned identity verification platforms. Phemex and Jumio will never expose user information to unaffiliated third parties.
For Phemex app
1. Log in to your account using the Phemex App and go to User Center. select Identity Verification Click ‘Verify now’ to begin the KYC process.
2. Start Identity Verification, selecting your issuing country and ID document. Before taking a photo ID, please carefully read the guidelines on the following page to avoid any issues. Be sure to follow the tips provided during the collection process.
Note： Most of the documents need to be photographed front and back.
3. Once you’ve uploaded all required ID documents, you’ll proceed to the selfie verification step. Be sure to follow the tips provided for smooth liveness detection.
4. After completing all the steps, you’ll need to wait for the verification process to finish. Please be patient while your results are being processed. Congratulations! You have completed your KYC, Enjoy all your benefits, and happy trading!
Note: If your verification fails, don’t worry. Review the requirements and click Try Again.
For PC Website
1. Log in to your account at Phemex.com, In the top-right corner, you can find a verification page under the profile icon > Verification. Click ‘Verify now’ to begin the KYC process.
2. Start Identity Verification, you’ll have two methods to select:
- Method 1: Scan with your Phemex app or phone browser to complete verification. (Note: For Method 1, ensure your phone and computer are on the same network.)
- Method 2: Continue in a computer browser.
3. If you select Method 2 "Continue in computer browser", then select your issuing country and ID document.
4. Before taking a photo ID, please carefully read the guidelines on the following page to avoid any issues. Be sure to follow the tips provided during the collection process.
Note： Most of the documents need to be photographed front and back.
5. Once you’ve uploaded all required documents, you’ll proceed to the selfie verification step. Be sure to follow the tips provided for smooth liveness detection.
6. After completing all the steps, you’ll need to wait for the verification process to finish. Please be patient while your results are being processed. Congratulations! You have completed your KYC, Enjoy all your benefits, and happy trading!
Note: If your verification fails, don’t worry. Review the requirements and click Try Again.
