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Help Center > Security > How do I reset my Password? (Web) >

How do I reset my Password? (Web)

Date: 2020-05-28 08:25:04

If you have forgotten your password, perform the following steps:

  1. Proceed to https://phemex.com/login and click on Reset Password.

2. Enter Phemex registered email in the field.

3. Refer to email Inbox for the 6 digits verification code.

4. Once the verification code has been verified, enter a new password and confirm the entry by entering the same password on the next field.

5. Proceed to login your Phemex account.

NOTE: Withdrawals will be disabled for 24 hours after a Password Reset.


To change your password in your profile, perform the following steps:

  1. Log in to Phemex.com and hover over your Account name on the top right corner of the page.
  2. Click on Account & Security.
  3. Click the Change button under the Security Settings section to display a pop-up window.
  4. Enter your old password, new password, and confirm your new password one more time.
  5. Click Confirm. If you have 2FA enabled, enter your Google Authentication code. Otherwise enter the email verification code.

NOTE: Withdrawals will be disabled for 24 hours after a Password Reset.


For any inquiries contact us at support@phemex.zendesk.com.

Follow our official Twitter account to stay updated on the latest news.

Join our community on Telegram to interact with us and other Phemex traders.

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