Dear Phemex Users,
We would like to inform you that Phemex is planning a scheduled hotfix at 11:00 - 11:30 UTC on January 3, 2024 for our USDT Perpetual services to enhance the trading experience and maintain the highest level of performance. Please be aware of the following details regarding the update:
Impact and Duration
- The hotfix is expected to take approximately 1 hour to complete.
- Individual account services may be impacted for approximately 10 minutes within the maintenance window.
- During the hotfix period, users may experience order rejections, timeouts, or delays in reports, deposits, and withdrawals.
This update addresses the following issues
- Validation Bug of Stop Loss Orders;
- Hedged Cross Position Sell-Off Bug.
We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our platform. We recommend that you plan your trading activities accordingly to avoid any potential disruptions.
The Phemex Team