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Potential Service Interruptions for Select Users During Upcoming Release on May 7, 2026

Author: Phemex Date: 2026-05-06 11:10:00

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Dear Users,

To enhance platform performance and reliability, Phemex will perform a scheduled system upgrade affecting linear (USDT and USDC-margined) perpetual futures services. Each affected user will experience up to 30 minutes of trading downtime.

Please find the details below:

  • Date: May 7, 2026
  • Time: 03:00-04:00 UTC
  • Affected Users:
    - Linear Perpetual Futures (USDT and USDC-margined): Users whose UID is between 60,000 and 6,000,000, and whose UID modulo 20 equals 10 and 11.
  • Impacted Services:
    • Fund transfers
    • Asset conversions
    • Deposits and withdrawals
    • Trading of linear perpetual futures

Thank you for your understanding and continued support.

During the system upgrade, if you encounter any issues with deposits, withdrawals, or fund transfers/exchanges, please promptly contact our Phemex Customer Support team. We will also conduct a comprehensive review and resolution of any such issues following the completion of the system upgrade.

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