Dear Users,

To enhance platform performance and reliability, Phemex will perform a scheduled system upgrade affecting linear (USDT and USDC-margined) perpetual futures services. Each affected user will experience up to 30 minutes of trading downtime.

Please find the details below:

• Date: May 12, 2026
• Time: 03:00-04:00 UTC
• Affected Users:
  - Linear Perpetual Futures (USDT and USDC-margined): Users whose UID is between 60,000 and 6,000,000, and whose UID modulo 20 equals 10 or 11.
• Impacted Services:
  • Fund transfers
  • Asset conversions
  • Deposits and withdrawals
  • Trading of linear perpetual futures and AOP push notifications

Thank you for your understanding and continued support.

During the system upgrade, if you encounter any issues with deposits, withdrawals, or fund transfers/exchanges, please promptly contact our Phemex Customer Support team. We will also conduct a comprehensive review and resolution of any such issues following the completion of the system upgrade.