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Potential Service Interruptions for Select Users During Upcoming Release on April 2, 2026

Author: Phemex Date: 2026-04-01 09:10:00

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Dear Users,

To enhance platform performance and reliability, Phemex will perform a scheduled system upgrade affecting linear (USDT and USDC-margined) and mock trading perpetual futures services. Each affected user will experience up to 5 minutes of trading downtime.

Please find the details below:

  • Date: April 2, 2026
  • Time: 03:00-04:00 UTC
  • Affected Users:
    - Linear Perpetual Futures (USDT and USDC-margined): Users with UID in [8,300,000, 8,800,000] - Mock Trading Futures: All users
  • Impacted Services:
    • Fund transfers
    • Asset conversions
    • Deposits and withdrawals
    • Trading of linear and mock trading perpetual futures

Thank you for your understanding and continued support.

During the system upgrade, if you encounter any issues with deposits, withdrawals, or fund transfers/exchanges, please promptly contact our Phemex Customer Support team. We will also conduct a comprehensive review and resolution of any such issues following the completion of the system upgrade.

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