Dear Phemex User,

Thank you for your continued support. We are writing to inform you of an important update regarding your account. Due to recent security concerns, we are taking proactive measures to ensure the safety of your assets. As part of these efforts, we will be updating our deposit address.

Please take note of the following important details:

• Starting immediately, the old deposit address will no longer accept new deposits. Any deposits sent to the old address will require manual review and crediting, which may result in longer processing times. We strongly recommend discontinuing the use of the old address for deposits. 
• This change does not affect ERC20 tokens or BTC deposit addresses.

Please visit the deposit page to activate your new deposit address before making any further deposits. If you have any pending deposits that have not been credited, please contact our customer support team promptly using the contact detail here: support@phemex.zendesk.com. We are here to assist you.

We sincerely apologize for any inconvenience this may cause. To ensure the security of your funds, we are implementing a comprehensive system upgrade and strengthening monitoring measures to prevent similar issues in the future.

Thank you for your understanding and cooperation. We remain committed to safeguarding your assets with the utmost responsibility and providing you with top-quality service.

Sincerely,

The Phemex Team