We will be clearing the bonus balances in inactive accounts. This aims to promote account activity and ensure the fair distribution of resources.
- Clearing Date: May 22, 2023
- Targeted Accounts: Inactive accounts without any activity over the past year
- Procedure: Resetting or reclaiming bonus balances
We apologize for any inconvenience caused, but this step will enhance our platform’s overall performance and user experience. By clearing bonus balances in inactive accounts, we can redirect these resources to active users, creating more value for everyone.
If you have an inactive account, we encourage you to log in and engage in account activities in order to retain your bonus balances.
For further assistance or inquiries, please contact our customer service team. We appreciate your ongoing support and cooperation as we improve our platform.
The Phemex Team