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  3. Withdrawal Process

Withdrawal Process

The Withdrawal process at Phemex only takes 4 simple steps:

Step 1 Submit a request

Submit a withdrawal request from your Assets page. 

Step 2 Email confirmation

Click the link in the email we sent you to confirm your withdrawal.

Step 3 Manual check

We will manually verify all pending withdrawals.

Step 4 Transfer

We will finally transfer every asset to their destination address.

Phemex four steps withdrawal process

Phemex will process withdrawals 3 times a day, at 08:00,16:00, and 24:00 (UTC).

The Withdrawal “cut-off” time will be 30 minutes before the scheduled withdrawal processing time. For example, all requests submitted before 15:30 will be processed at 16:00. If you cannot submit your requests within that time, the following withdraw verification is at 24:00. Your withdrawal will be credited to your wallet within 1-2 hours. Due to the time needed for the manual process and pending transactions on the blockchain to carry out.

If you experience prolonged delays during the withdrawal process feel free to contact Phemex’s live chat support or email us at support@phemex.com.

Updated on November 8, 2019

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