Withdrawal Process

Author: jackie

The Withdrawal process at Phemex is quick and takes only 4 simple steps:

Step 1 Submit a request

Submit a withdrawal request from your ‘Assets’ page. 

Step 2 Email confirmation

Click the link in the email sent by Phemex to confirm you withdrawal.

Step 3 Manual verification

For this step you simply have to wait as we manually verify all pending withdrawals.

Step 4 Transfer

Finally, all verified assets will be transferred to their destination address.

Phemex four step withdrawal process

Phemex will process withdrawals 3 times a day, at 08:00, 16:00, and 24:00 (UTC).

The withdrawal “cut-off” time is 30 minutes before the next scheduled withdrawal processing period. For example, all requests submitted before 15:30 will be processed at 16:00. If you were unable to submit your request within that time, it would be processed in the next withdrawal verification period at 24:00. Once approved, your withdrawal will be credited to your wallet within 1-2 hours. This accounts for manual processing and the time it takes for pending transactions on the blockchain to clear.

If you experience any prolonged delays during the withdrawal process, feel free to contact Phemex’s live chat support or email us at support@phemex.com.

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