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How do I reset my Password?

If you have forgotten your password, perform the following steps:

  1. Proceed to https://phemex.com/login and click on Reset Password.

2. Enter Phemex registered email in the field.

3. Refer to email Inbox for the 6 digits verification code.

4. Once the verification code has been verified, enter a new password and confirm the entry by entering the same password on the next field.

5. Proceed to login your Phemex account.

NOTE: Withdrawals will be disabled for 24 hours after a Password Reset.


To change your password in your profile, perform the following steps:

  1. Log in to Phemex.com and hover over your Account name on the top right corner of the page.
  2. Click on Account & Security.
  3. Click the Change button under the Security Settings section to display a pop-up window.
  4. Enter your old password, new password, and confirm your new password one more time.
  5. Click Confirm.

NOTE: Withdrawals will be disabled for 24 hours after a Password Reset.


For any inquiries contact us at support@phemex.zendesk.com.

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