To troubleshoot your 2FA, synchronize the time on your mobile phone (in order to synchronize your Google Authenticator App) with your computer (from which you are attempting to log in.)
- Go to your phone settings and click on General or System (depending on your phone).
- Click on Date & Time.
- Enable Automatic date and time.
If already enabled, disable it, wait a few seconds and re-enable it. Then, go to the main menu of your Google Authenticator app, click Settings, click Time correction for codes and finally, click Sync now.
- Go to your phone settings, and click on General.
- Click on Date & Time, then Set automatically. If already enabled, disable it, wait a few seconds and re-enable it.
If the above steps do not work, try restarting your phone or clearing your browser cache and cookies on your computer/laptop.
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